PRIVACY

Contact: studio@lyteblu.com

 

Ly Teblu ("we", "us", "our") operates this site and store. This Privacy Policy explains what personal information we collect, how we use it, how it may be shared, and what choices you have. By using the site or placing an order, you agree to this policy.

 

Information We Collect

We collect personal information you give us and information collected automatically when you use the site, including:

• Name, email, phone number, billing and shipping address

• Items viewed, added to cart, purchased, returned, or exchanged

• Payment details processed securely by Shopify or our payment providers (we do not store full card numbers)

• Account details if you create one (username, password, preferences)

• Device and usage data such as IP address, browser type, and pages visited

• Information you send to us by email or forms

We do not knowingly collect information from children under the age of majority.

 

How We Use Information

We use personal information to:

• Process and ship orders, returns, and exchanges

• Communicate about orders and account activity

• Provide customer support

• Operate, maintain, and improve the site and services

• Run basic analytics and understand how the site is used

• Send marketing emails if you have opted in (you can unsubscribe at any time)

• Detect and help prevent fraud or misuse

• Comply with legal and tax obligations

We do not sell personal information.

 

Sharing Information

We share personal information only as needed to run the store and as required by law, including:

• With Shopify, which hosts our store and processes data to operate the platform

• With payment processors, shipping carriers, email providers, and other service partners who act on our behalf

• With professional advisers if needed for legal, accounting, or compliance reasons

• With another business entity in the event of a merger, acquisition, or similar transaction

• When required by law, court order, or government request

These parties are only given the information needed to perform their services.

 

Cookies and Analytics

We use cookies and similar technologies to:

• Keep your session and cart functioning

• Remember preferences where possible

• Help us understand traffic and site performance

You can control cookies through your browser settings, but some site features may not work correctly if cookies are disabled.

 

International Transfers

Your information may be stored or processed outside your state or country, including in the United States, where Shopify and some of our service providers are located. We take reasonable steps to protect your information in these cases.

 

Data Retention and Security

We keep personal information only for as long as needed to:

• Fulfill orders and provide services

• Maintain business and tax records

• Meet legal requirements and resolve disputes

We use reasonable technical and organizational measures to protect your information, but no system is completely secure.

 

Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you

• Request correction or deletion of your information, subject to legal limits

• Request a copy of certain information in a portable format

• Opt out of marketing emails at any time by using the unsubscribe option or contacting us

To make a privacy request, email studio@lyteblu.com. We may need to verify your identity before acting on your request.

 

Changes

We may update this Privacy Policy as our practices or legal requirements change. The latest version will always be posted here and will replace previous versions.